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Introduction

Lightbeam (“Company”, “we”, or “us”) takes your privacy seriously. This policy outlines the personal information we collect from you, how we use it, and the ways we protect it. By using our platforms, you agree to this policy—if you don’t, please don’t use the services. We’ll notify you of any material changes.

What data do we collect?

We may collect:
  • Information you provide in forms—like name, email, company, address, phone number.
  • Records of correspondence, including emails, messages, and comments.
  • Technical and analytics data (browser type, usage patterns, IP address, analytics via Google Analytics, cookies, tracking tools).
  • Aggregated statistical data.

How do we collect your data?

We collect data when you:
  • Register or associate with our product.
  • Complete surveys or provide feedback.
  • Use our website, through cookie-based tracking.
  • We may also receive data from third parties—such as Google Analytics, payment processors, and other trusted services.

How will we use your personal data?

We use your data to:
  • Authorize your account access.
  • Verify your identity and age.
  • Keep your information accurate and updated.
  • Identify you as a contract party.
  • Improve our website.
  • Automate subscription handling.
  • Provide our Services as described.

Data storage and retention

Your data is securely stored in the US. We retain personal data only as long as needed. Afterward, data is anonymized or deleted. If processing is based on your consent and you withdraw it, we’ll delete or anonymize your data.

Marketing

We may contact you with product or service updates if you’ve opted in. You can always opt out via an unsubscribe link.

Your Data Subject Rights

You have the rights to:
  • Access: Request a copy of your information.
  • Rectification: Correct inaccuracies in your data.
  • Erasure: Request deletion of your data in certain circumstances.
  • Restrict Processing: Ask to limit processing if it’s inaccurate, unlawful, or no longer needed.
  • Object: Object to processing based on legitimate interest, unless overriding reasons exist.
  • Data Portability: Request your data in a usable electronic format.
We aim to respond within one month. You can exercise these rights via [email protected].